Accessibility Statement

Last Updated:  24th September 2024

 

We are committed to making our website and services accessible to all users, including people with disabilities or access needs.

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Our Commitment

We strive to ensure our content is:

• Perceivable – clear layout, high contrast text, alt tags on images

• Operable – accessible via keyboard and mobile navigation

• Understandable – easy-to-read language and clear instructions

• Robust – compatible with assistive technologies

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA as a benchmark for best practice.

 

What We're Doing

• Ongoing testing for screen reader and mobile compatibility

• Avoiding image-based buttons without labels

• Providing descriptive link text

• Offering alternative contact options (email and form)

• Using a clear, consistent structure across the site

 

Known Limitations

We’re a small business and may not meet all accessibility standards yet. Some areas may still:

• Lack text alternatives for older images

• Not offer full keyboard-only navigation

• Contain colour contrasts that are being refined

We are actively working to improve these.

 

Feedback & Support

If you experience any issues or need support accessing our service, please contact us by submitting a post in the 'contact us' box below.